Ekklesia Eugene SMS Privacy Policy

Introduction

We value your privacy and are committed to protecting your personal information. This SMS Privacy Policy describes how we collect, use, and handle your information in connection with our mobile text messaging program operated through our communication partner, Gloo.

Consent & Opt-In Mechanics

By texting a keyword (such as "Beyond" or "Ekklesia YA") to our Gloo phone numbers, you consent to receive text messages from us.

  • Your consent is strictly for Ekklesia communications.

  • Mobile opt-in consent cannot be transferred, bundled, or shared with unrelated third parties.

Information We Collect & How We Use It

Through the Gloo messaging platform, we may collect your mobile phone number, your name (if provided), and any messages or prayer requests you send us. We use this information to:

  • Answer individuals questions or prayer requests.

  • Send out Monday Morning Action Steps (when selected by individual)

  • Send ministry-specific group updates and event details (e.g., Ekklesia YA, Ekklesia Youth, Ekklesia Kids)

Strict No-Sharing Policy

We do not sell, rent, or share your mobile opt-in data, phone number, or consent with any third party or affiliate for marketing or promotional purposes. Your information is only shared with our platform vendor (Gloo) for the sole purpose of delivering our text messages to you.

Message Frequency and Costs

  • Message frequency varies based on your preferences and the specific ministry updates you choose to opt-into via key words (such as "Beyond" or "Ekklesia YA").

  • Message and data rates may apply depending on your wireless carrier plan. Ekklesia does not charge a fee to send or receive text messages.

How to Stop or Get Help

You maintain complete control over your subscription preferences.

  • To Cancel: Reply STOP to any text message from us at any time. Gloo will process your request, send a single confirmation opt-out message, and stop all future texts unless you explicitly opt back in.

  • For Assistance: Reply HELP to our number, or contact our church office directly at 541-912-9411 or info@ekklesiaeugene.org